SLINGLONGStart with a short subject line
You can write in English or Simplified Chinese. Use a subject that names the topic and the issue, such as “Dragon name generator — pronunciation question.” Include the page address and a brief description of what you want help with. If you are continuing an earlier exchange, reply in the same email thread so the details stay together.
Generator questions and content corrections
Include the name of the generator, the language you used, and the relevant selections or candidate text. For a correction, quote the line or name the heading and explain what seems unclear or inaccurate. A specific example is easier to review than a full manuscript. Suggestions for new tools are most useful when they identify the naming decision you would like the tool to help with.
Technical and accessibility reports
Describe the steps leading to the issue, the result you expected, and what happened. Add your device, browser, and whether you were using the live site or the offline preview. For keyboard, screen-reader, or zoom issues, identify the control or section where you got stuck. A small screenshot can help when the issue is visual. Remove unrelated personal details before attaching it.
Privacy inquiries
Use “Privacy request” in the subject and identify the email or other interaction you want reviewed. Include only the details needed to locate the interaction and state what you would like us to look into. The privacy policy explains how generation, downloads, and correspondence are handled.
Rights and attribution concerns
Identify the material in question, provide the page address or section heading, and explain your connection to the work. If there is a reference that helps identify the original material, include it along with a way to follow up. For a concern about a generated result, include the exact wording and the tool that produced it.
What to include when following up
Keep the original subject and add any new detail that changes the issue, such as a different browser result or the exact wording on the other language page. An email opens in your own mail app. You can review the message and attachments before sending.
Contact details
Civterg
zhangchun90916@gmail.com
271 Nanhu Xincun Zhongjie, Chaoyang District, Changchun, Jilin Province, People’s Republic of China